Terms - Rules we follow...

Following terms and conditions apply to all orders. Please read carefully and print them for further references.

Pakistan Delivery
FlowerSentiments has its own exclusive delivery network in Lahore, Karachi and Rawalpindi / Islamabad. In other cities we use commercial courier services like TCS, OCS and Leopards for standard shipments. For your protection, we call all the customers and confirm the order details over the phone, so please provide us your valid and working phone number with country and area code.

All deliveries are subject to approval and confirmation of your credit card or offline payment confirmation.

We will try our best to deliver the gift on specified date, but sometimes we may fall short, due to :
1) Late placement of order (less than 48 hours from stipulated date of delivery)
2) Late Approval of payment (online or offline)
3) Incomplete or incorrect address and/or telephone number
4) Absence of anyone to receive the delivery at the specified address
5) Weather and other natural disasters which may interfere with procurement and shipment of items.
6) All Sugarless Orders require a delivery time of 96 hours
7) Every effort will be made to deliver the gift on Eid or any special occasion, however we do reserve the right to deliver the good on any of the  
8) Most of the orders are shipped within 2-3 business days, however in some cases when products are not in stock, or out of print the shipment process may take longer, the maximum wait time is 10-14 days, we inform the customers for replacement of the product or can issue full refund if the products are not arranged within the maximum wait time.
9) We try our level best to deliver the products on the desired date, but incase the products are not delivered we do not offer any refund or hold any claim. For more information, please contact our us.
10) The scratch cards, calling cards, PIN codes, Internet cards are not shipped physically due to security reasons, they are sent via emails only. If the card is purchased with other products than the card will be sent to the Buyer directly through email, and will not be shipped in the shipment to the recipient.
11) The scratch cards are delivered always in the purchased denomination, however if there is some stock issue, or technical issue with the vendors FlowerSentiments can send alternative denomination, suppose if a card worth 1000 is not available than we can send 2 x 500 cards.
12) The delivery date option given on the site is only valid for deliveries in Pakistan, this option is not valid for international deliveries.

If you would like to contact us, please vist Contact sections or call our help line, we are open 24/7.